Stay in Your Home Solutions
Service & Repair
Tri–State Mobility’s commitment to our customers does not end when the sale is complete. We take pride in our outstanding service department & trained technicians. Our knowledgeable technicians are skilled in assembling, installing and repairing all of the products we sell. Any products you see on our site are also SERVICED by us, whether you originally bought it from us or not.
We work closely with the technical support teams for the various manufacturers if necessary to assure we give you the best advice possible when repairing your mobility equipment.
We understand that being without your mobility equipment may be more than an inconvenience – it may be a safety hazard. We make every effort to repair your equipment within the same day.
And our shop labor rate and in home service call rate is well below our competitors.
- Batteries and installation
- Tire replacements
- Stairlift installation and in home maintenance and repairs
- Installation and maintenance of vehicle lifts including hitches
- In store mobility repairs
- Powerchair programming adjustments
- Full service and Tune up on powerchairs and scooters
- Priority appointments for our customers
We stand behind our work and the products we provide and take pride in helping you maintain your mobility and independence.
Tri – State Mobility is an Authorized Dealer of all products we sell.
Additionally, we teamed with industry leading parts providers to give customers access to much needed parts and accessories for their mobility equipment.
Keys, batteries, seats, tires, lights, shrouds, controllers, chargers, etc. are all available at a reasonable rate.
Some DIY Maintenance Tips
For equipment using batteries:
Be sure to properly charge your batteries. If you use your powerchair or scooter daily – make sure to charge your batteries 8 – 14 hours each night for a full charge. By continually undercharging your batteries you are reducing their life span.
When your equipment is not being used for an extended period of time, charge your batteries for 12 – 14 hours weekly.
Periodically check that the batteries’ terminals are tight and secure.
Avoid allowing the batteries’ condition meter LED’s to fall into the red area; this will lead to your batteries’ life span being reduced.
For equipment that utilizes Pneumatic Tires:
Check periodically that your tires are properly inflated.
For Lift Chairs:
When transitioning from a seated to standing position or vice versa, be sure to stay centered in the chair. Being un-centered will lead to bending of the internal components of your lift chair.
Keep fresh 9V battery in your transformer for times of power outages. A rule of thumb to follow – when you change your clocks for daylight savings change your chair’s battery also (and your smoke detector’s too).
Any time you feel or hear something unusual in your chair, promptly call a skilled service technician. Most likely a screw or bolt has come loose. It is best to act quickly to prevent major damages and costly repairs.
For Vehicle and Vertical Lifts:
Periodic lubrication in the tracks and the joints will keep your equipment operating smoothly.
Always check that your lift’s hardware is tight and secure.
For any piece of mobility equipment that you own it is always a great idea to reread the owner’s manual from time to time.
Your mobility equipment is critical to your lifestyle. Regular inspection & maintenance as well as timely repair will enhance the function, comfort and longevity of your equipment.